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Surprise: HealthCare.Gov pricing estimates can be just a little too low

By Doug Powers  •  October 25, 2013 10:50 PM

**Written by Doug Powers

You’ll notice in these examples that shockingly — shockingly — the erroneous quotes just happen to always be too low and never too high. Go figure:

CBS News has uncovered a serious pricing problem with HealthCare.gov. It stems from the Obama administration’s efforts to improve its health care website. A new online feature can dramatically underestimate the cost of insurance.

The administration announced it would provide a new “shop and browse” feature Sunday, but it’s not giving consumers the real picture. In some cases, people could end up paying double of what they see on the website, CBS News’ Jan Crawford reported Wednesday on “CBS This Morning.”
Industry executives CBS News spoke with could not believe the government is providing these estimates, which they said were useless and could easily mislead consumers. They also said that the website repeatedly states the actual prices could be lower, but it makes no mention that they could be higher.

Here’s the video:

That matches up with this Forbes story from a few days ago:


In baseball terms, if a HealthCare.gov rate estimate was a pitch, this is how Harry Doyle would call it:

Also: Washington state’s “Healthplanfinder” (you know any government operation with a name longer than 15 letters is going to be a problem) has been understating premiums.

We’ve only seen the tip of the iceberg.

**Written by Doug Powers

Twitter @ThePowersThatBe

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