**Written by Doug Powers
There’s nobody more qualified to point the finger of shame at a private company for failing to live up to service expectations than a U.S. Senator helping daily to add to a $17 trillion national debt who is also a staunch supporter of the Obamacare train wreck.
From the Washington Examiner:
Sen. Richard Blumenthal is calling on United Parcel Service to refund customers who sent packages and gifts that failed to reach their destinations before Christmas.
“I am disappointed to learn that so many consumers in Connecticut and across the country made purchases this holiday season expecting their gifts to arrive in time for Christmas, but instead were left empty-handed,” the Connecticut Democrat said.
“The men and women of UPS – as well as the U.S. Postal Service and FedEx – do tremendous work this time of year, putting in grueling, long hours delivering gifts, and we are all grateful for their efforts. It is incumbent upon these companies, however, that when a customer is quoted a delivery date ahead of Christmas, gifts arrive on time.
“I call on UPS to do the right thing and provide refunds to people whose Christmases were a little less cheery as a result of their late deliveries.”
I’ve authorized John Boehner to respond on my behalf, but only for this one occasion:
Blumenthal’s “request” for UPS to offer refunds for failing to live up to service guarantees takes some serious marbles. Does he really want to discuss guarantees?
Sure, forget about how many Christmases might have been significantly less cheery due to all the insurance cancellation notices, because — look — UPS delivered a some cheesecakes and sweaters a couple days late!
**Written by Doug Powers
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