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Welcome to the bureaucratic Magic Kingdom: Looks like some ‘wait times’ are more acceptable than others

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By Doug Powers  •  May 24, 2016 01:21 PM

**Written by Doug Powers

The Obama administration has had it with long lines and mismanagement at the TSA, and the decision has been made that it’s time for a different person to mismanage the long lines:

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However, addressing the wait times at the VA still doesn’t seem to be a high priority:

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Welcome to the Magic Kingdom, veterans:

Veterans Affairs Secretary Robert McDonald said Monday that the VA should not use wait times as a measure of success, comparing waits for VA health care to the hours people wait for rides at Disney theme parks.

“When you go to Disney, do they measure the number of hours you wait in line? Or what’s important? What’s important is, what’s your satisfaction with the experience?” McDonald said during a Christian Science Monitor breakfast on Monday. “And what I would like to move to, eventually, is that kind of measure.”
[…]
McDonald took office in July 2014 after his predecessor was forced out amid a scandal over chronically long wait times at VA health care sites and reports that as many as 40 patients died while awaiting care at the Phoenix VA hospital. Similar problems were discovered at VA health sites nationwide, along with a widespread practice among VA employees of creating secret lists to cover up the long wait times and receive VA bonuses.

Imagine the entire U.S. health care system run by these people, as Bernie Sanders and others would love to see happen. Fittingly, Disney can supply the unicorns.

**Written by Doug Powers

Twitter @ThePowersThatBe

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Categories: Health care, Politicians, Politics